Could a voice assistant help alleviate the feeling of loneliness in our elderly?
Loneliness and the elderly are very familiar concepts that most of the time, sadly, go hand in hand. To answer this, we must first use our empathy to understand this feeling’s why’s and nuances.
Empathy is the way to go if we want to design a proper and effective solution. Proving if voice assistants in healthcare would be helpful, is something that comes after. The process for Conversational Design is very tight to the User Experience workflow. So the first step is research.
Why do older adults feel lonely? How this affects their everyday life? And to see if a voice assistant is an adequate solution, how is the relationship between the elderly and the new technologies?